Mô tả công việc
We're Hiring: Senior Operations Manager
Are you passionate about the aviation cargo industry? Do you have strong connections in the air freight market and a drive to deliver results? Join our team and be part of a dynamic organization in the fast-growing air cargo sector!
Location: Ho Chi Minh
Company: Globe Air Cargo Vietnam of ECS Group, GSSA of Turkish Airlines Cargo
About us
Globe Air Cargo Vietnam is a subsidiary of ECS Group, global leader in GSSA industry with more than 180 offices located in 59 countries.
We are a leading air cargo service provider representing global airlines in Vietnam. Our mission is to deliver reliable, efficient, and customer-focused cargo solutions. To strengthen our team, we are looking for a motivated Air Cargo Sales Senior Executive to join our growing operations department.
About the Role
We are looking for a dynamic and experienced Senior Operations Manager to support and oversee daily cargo handling, operations coordination, and service performance. The role ensures smooth and efficient cargo movements, compliance with airline and regulatory standards, and continuous process improvements to enhance operational quality and cost efficiency.
Key Responsibilities:
• Supervise and support daily cargo operations, including export, import, and transshipment & SPA activities.
• Coordinate with airlines, ground handling agents, customs, and freight forwarders for efficient cargo flow.
• Monitor flight operations, cargo build-up, and documentation accuracy.
• Ensure full compliance with safety, security, and IATA operational standards.
• Handle irregular operations (offloads, damages, delays) and provide effective resolutions.
• Support capacity planning, space control, and cargo acceptance processes.
• Prepare and analyze operational reports, KPI performance, and service quality data.
• Assist in cost control, process improvement, and vendor performance evaluation.
• Supervise and train operation staff; ensure strong teamwork and productivity.
• Support management in implementing operational strategies and airline policies.
Yêu cầu
• Bachelor's Degree in Logistics, Transportation, or related field.
• Minimum 3-5 years of experience in air cargo or ground operations (GHA or airline preferred).
• Strong knowledge of cargo handling procedures and IATA regulations.
• Excellent coordination and communication skills in English.
• Proficient in MS Office and cargo management systems.
• Strong problem-solving, leadership, and multitasking abilities.
• Ability to work in shifts, under pressure, and in a fast-paced environment.
Quyền lợi
Thưởng
Full 13th month commitment
Bonus based on the company's and individual performances
International business travel if required by the Airlines
Chăm sóc sức khoẻ
Annual health check plan
PVI fully paid by the company
Interesting PVI package for family members on demand
Nghỉ phép có lương
12 Annual paid leaves
1 addition AL for every 5 years of services
Thông tin khác
NGÀY ĐĂNG
25/05/2026
CẤP BẬC
Trưởng phòng
NGÀNH NGHỀ
Vận Tải > Dịch Vụ Hàng Không
KỸ NĂNG
Air Cargo, Operations, Logistics Operations, Transportation, Iata Regulations
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
3
QUỐC TỊCH
Không hiển thị
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Thông tin chung
- Thu nhập: Từ $ 1,200 /tháng
Nơi làm việc
- SCSC, Đường Phan Thúc Duyện, Phường 4, Tân Bình, Ho Chi Minh City, Vietnam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 25/06/2026