Solution Manager ( Pricing/operation Freight Forwarding)

1. Customer-Centric Solution Development
• Engage with customers to understand their logistics challenges and business goals.
• Work alongside sales teams to develop and present tailor-made freight forwarding solutions that optimize supply chains.
• Serve as a trusted logistics advisor, ensuring customers receive strategic, flexible, and scalable solutions
2. Cross-Department Collaboration
• Together with sales teams to align solutions with customer requirements, supporting them in customer meetings and proposals.
• Work closely with operations teams to ensure that solutions are feasible, scalable, and smoothly executed.
• Collaborate with the BOD by providing insights on customer trends, business expansion, and competitive positioning.
• Facilitate internal training for sales and customer service teams to enhance their understanding of logistics solutions.
3. Costing, Pricing & Vendor Management
• Negotiate directly with shipping lines, airlines, trucking companies, and warehouse providers to secure the best pricing and service levels and build long-term strategic partnership
• Develop cost-saving strategies through route optimization, carrier diversification, and vendor management.
• Ensure pricing strategies align with market conditions and company objectives.
4. Solution Implementation & Continuous Improvement
• Oversee the smooth execution of proposed solutions, ensuring compliance with service agreements.
• Monitor customer feedback and operational performance to identify areas for improvement.
• Identify new business opportunities through market analysis, innovation, and service expansion.
• Stay updated on industry trends, technology advancements, and customer demands to enhance service offerings.