Trang 2 - Việc làm customer service tại Quận Bình Thạnh (29 việc)

- Build long-term relationships with customers, overseas agents, and service providers
- 1-2 years of experience in Sales or Customer Service within the freight forwarding/logistics industry

- Set strategic objectives and KPIs for E-commerce, Digital, and Customer Service teams
- Oversee execution to ensure alignment across marketing, sales, and customer service

- Receive, review, and respond to rate inquiries from customers, agents, and the sales team
- Coordinate with the operations team to ensure rates and service terms are consistent with actual handling conditions

- Strong selling, interpersonal, and customer service skills
- Maintain and develop strong relationships with existing customers

- Coordinate with Center Managers, Customer Service, and Marketing for program planning and implementation

- Lead, manage, and supervise the entire operational department, including import/export sea freight, logistics, warehousing, and customer service teams
- Develop and implement operational policies, procedures, and best practices to improve efficiency, reduce costs, and enhance service quality
Xem tất cả: Công Ty TNHH Red Wolf GLOBAL tuyển dụng việc làm

- Foster a positive brand image and ensure excellent customer service standards
- Work closely with internal teams to launch new products and enhance service quality

- Work directly with managers and cross-functional teams (Marketing, Customer Service, Production, Design) to ensure effective coordination and execution
- market, ensuring smooth operations across product listings, inventory tracking, marketing campaigns, and customer experience while working closely with the CEO, marketing, operations, and logistics teams

- Lead, manage, and supervise the entire operational department, including import/export sea freight, logistics, warehousing, and customer service teams
- Develop and implement operational policies, procedures, and best practices to improve efficiency, reduce costs, and enhance service quality

- Knowledge of customer service principles, including needs assessment techniques, quality standards, alternative delivery systems, and customer satisfaction evaluations
- Perform key quality-management activities, including process audits, handling customer complaints, managing Engineering Change Orders (ECO), IR (improvement report), participating in product design reviews, and supporting other quality-related processes as required
Xem tất cả: Proteus Vietnam Ltd., tuyển dụng việc làm - Tìm việc làm Tester

- improve CVR, ratings, FRT/FCR/CSAT in partnership with Customer Service, Production, and Logistics
- Customer data foundation: Build and maintain a structured customer database for tracking and growth programs

- Support cross-functional collaboration with customer service, content, and logistics teams
Xem tất cả: CÔNG TY TNHH KINGDEN TRADING tuyển dụng việc làm
Mọi người cũng đã tìm kiếm
Chức danh: Customer Service Staff · Customer Service Supervisor · Customer Service Executive · nhân viên customer service · customer quality engineer
Địa điểm: Hà Nội · Hồ Chí Minh · Đà Nẵng · Cần Thơ · Hải Phòng · thêm ›
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