Campus Security Specialist

RMIT Vietnam is looking for a Campus Security Specialist to ensure the reliable operation, maintenance and continuous improvement of critical campus security, life-safety and building systems.
WHY JOIN RMIT VIETNAM?
At RMIT Vietnam, international exposure meets real-world impact through strong industry and government collaboration. Working at RMIT means building a meaningful career while creating impact in a high-performing environment.
Further insight into our mission, impact and global connections is available in the RMIT Vietnam Profile.
WHAT WE OFFER
- Competitive remuneration VND package
- 13th month Tet bonus for Vietnamese staff
- Private Health insurance for you and your family, plus Personal Accident Insurance
- Generous annual leave, sick leave, volunteer leave and public holidays (Christmas and Tet Holidays)
- Professional development and career advancement
- Access to state-of-the-art facilities and resources
- A vibrant and diverse campus life and more!
Position Summary
Property Services team has the responsibility to operate, maintain and enhance the buildings owned by RMIT University, oversee construction projects and ensure the provision of physical facilities services. Property Services consists of the following business units:
• Projects
• Facilities Management
• Campus planning & operations
The Campus Security Specialist is responsible for the ongoing health, programming and reliable operation including but not limited to the following systems.
• Electronic Access Control (EAC)
• Closed Circuit Television (CCTV)
• Building Management Systems (BMS)
• Fire Alarm Control System
• Lighting Controls
• Lift Controls
• Emergency Control Room
• Emergency Response System
• Workday for Contract Management of Security related suppliers
Working arrangements: The standard working week for this position is Tuesday to Saturday to provide operational coverage over the weekend. The role will also participate in the Emergency Management Team (EMT) 24/7 on-call roster and may be required to respond outside standard working hours, subject to operational requirements.
Reporting Line
Reports to: Security Manager
Direct reports: Security Supervisor from Security Service Provide & Security admin
Reporting lines may be adjusted in line with organisational changes.
Key Accountabilities
- Develop University-wide Security programs, plans, policies, and procedures to ensure safety, and security and reduce the risk for staff, students' contractors, and visitors
- Closely lead and manage day-to-day security service provider to ensure the effective management of security operations including emergency and crisis management across 3 campuses. Prioritize the deployment of operational resources across a broad program of work using a risk-based approach
- Oversee security needs at all University events and for all University events including performing security risk assessments
- Subject matter expert for security develops security solutions for complex University-wide security issues
- Identify and improve security vulnerabilities and respond to instances of operational crisis to mitigate further operational legal and reputational issues
- Manage stakeholder relationships, including security contractors staff student visitors, and emergency services whilst providing a high level of customer service
- Actively evaluate on-campus incidents, recommend and take necessary actions to maintain the security of RMIT's students' administration, faculty, staff, and property Keep track of reported incidents for further review and reporting Create and present incident reports with recommendations for learning from experience and proposing new action plans to avoid repeating events
- Lead the investigation of security incidents/complaints including interviews and review of CCTV and provide feedback to students, staff, and customers accordingly
- Apply current and new technology to provide technical and operational solutions to senior internal members of staff and work closely with the external contract provider, in relation to day-to-day Security issues to develop a culture of crime prevention incident reduction and traffic management
- Provide comprehensive reporting on security for senior management including written proposals and reports for action where areas of concern are identified.
- Provide forecast analysis and manage Security service budget to ensure high-quality security service with reasonable cost
- Develop training plan, materials and provide necessary orientation and training regarding security rules and procedures to contracted security personnel
- Collaborate on the development of emergency and continuity plans at various University locations may conduct related training exercises
- Undertake any other duties as required by the line manager