CUSTOMER SERVICE EXECUTIVE (FWD)

Responsibilities
Check and update schedules of carriers, airlines, co-loaders as required to clients/sales; and send the booking upon request of sales/client
Support and solve all requirements of customer (pick up and drop off containers, free time, closing time, SI cut off, customs clearance, goods insurance ....)
Follow up, check, and update status of shipment and delivery; coordinate with client and internal department to solve the arising problem (if any)
Data entry via internal system
Qualifications
Bachelor's degree in Economics or a related field
2-3 years of experience in a similar role
Proficiency in Sea & Air booking operations (FCL/LCL/Air)
Good English proficiency (ability to read/understand industry-specific documents and write emails)
OUR BENEFITS
Competitive salary + Bonus (10% Back-Office)
13th month salary bonus and based on business results (if any) ...
The opportunities for a higher position
Friendly & Professional working environment, company outing trip
Healthcare insurance for employees, annual health check-ups, a year-end party, and many training opportunities
The benefits details will be discussed further during the interview.
*** WORKING LOCATION: 21 Truong Hoang Thanh, Bay Hien Ward, Ho Chi Minh City
Hotline/Zalo:
[protected info] - Ms. Min ---------------- Email: [protected info]