HR Manager

Explore and test a wide range of sourcing channels, including Joboko and other Vietnamese job platforms, schools, referrals, community networks, and staffing agencies, and open new ones as needed
Record hiring outcomes by channel (volume, quality, cost, time-to-fill, early retention) and compare them, so that channel decisions are based on evidence rather than habit
Manage relationships with staffing agencies: selection, briefing, quality control, and cost negotiation
Run the end-to-end hiring process: screening criteria, structured interviews, practical assessments, offer and closing
Keep the core team fully staffed, and build the hiring capacity we will need as headcount grows
Support payroll processing together with our external payroll partner, and manage attendance, leave, social insurance, and benefits data
Ensure compliance with Vietnamese labor law, covering contracts, working hours, terminations, and internal labor regulations
Build and maintain HR policies, employee handbook, and personnel records; manage HR systems and data
Run onboarding and help new hires reach production standard quickly
Support performance management and the internal promotion track for team leads
Handle employee relations and grievances; monitor engagement and attrition drivers and act on them, since retention matters as much as hiring at this stage
Share what you see on the ground with HQ to inform workforce planning as the site scales