Job Title:Customer Service- Ordering Process Specialist

Your Role
Support business growth and customer satisfaction by managing the end-to-end customer order and service process, from order receipt and validation through fulfilment, delivery, invoicing and issue resolution. The role serves as the operational link among customers, Sales, manufacturing facilities, warehouses, logistics providers and Finance, ensuring accurate transactions, timely communication and reliable customer service. The position also supports agreed lead-generation and local marketing activities that contribute to the sales pipeline.
To succeed, you will need
Bachelor's degree in Business Administration, Supply Chain, Logistics, Marketing or a related discipline, or equivalent relevant experience.
Approximately 2-4 years of relevant experience in customer service, order processing, sales support, logistics coordination or a related B2B environment.
Good Command of spoken Vietnamese and English
Working knowledge of ERP , SAP or CRM platforms
In return, we offer
Culture of trust and accountability
Lifelong learning and career growth
Innovation powered by people
Comprehensive compensation and benefits
Health and well-being
Job location onsite : Ho Chi Mihn Office, Vietnam
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Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.