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Mô tả công việc
* Customer Services duty:
Responsible for service operational tasks: preparing welcome flower, breakfast, birthday cake, newspaper, shuttle bus service, parking management for SR tenant, paper work and support on other tasks as per request
Handling customer complaints/ incidents
Planning and holding monthly event for customers
Coordinate with Front Office, Housekeeping and related teams to improve the service and support in any issue which are related to service
Composing sales contracts, quotation, all documents for sales activities. (If require)
Supporting sales team in documents of sales activities, filling systems
Supporting the sales team in Sales application processing, ensuring document qualification and service guarantee
* Other duties
Support other department activities as required.
Other tasks or responsibilities as assigned by Team Leader, General Director.
Yêu cầu
Communication, Problem-solving skills;
Creative thinking, to be able to come up with new ideas to improve customer service standards;
University degree or higher
Good at Japanese. Fluently English is a plus point
Good at MS Office
Having experience in customer service or similar job is a plus
Quyền lợi
Attractive salary, 13th month salary, Meal Allowance, Parking Allowance,...
Company Activities: Summer holiday, Year-end party, Team building...
Social and Unemployment insurance regulated by Vietnam Labour Law, 24h Insurance, Health Insurance
Thông tin khác
Số Lượng
1
Địa Chỉ
Toà Lotte Center, 54 Liễu Giai, phường Cống Vị, quận Ba Đình
Vị Trí
Nhân viên
Kinh Nghiệm
0 - 2
Thông tin chung
- Ngày hết hạn: [protected info]
- Thu nhập: Thỏa thuận
LOTTE Coralis Vietnam Co., Ltd, a subsidiary of Lotte Group, is currently the investor of Lotte Center Hanoi project at a fantastic location in the center of Hanoi. Lotte Center Hanoi will be the surprising first step in enhancing the global standing of Vietnam and raising Hanoi's profile with best-view observatory deck, 5-star hotel, world-class serviced residence, prime grade intelligent office, luxurious department store and premium mart. The thrill of experiencing Lotte Center Hanoi for the ...
Quy mô công ty
Từ 101 - 500 nhân viên