Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
AIR TICKET APPLICATION
Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.
- Providing accurate, valid, and complete information by using the right tools, methods, and processes.
- Report immediately serious cases/ inconstant situations.
- Ensuring a high level of
customer service and a positive guest experience.
- Proactive update information/ knowledge about customer service.
Yêu cầu
- Graduated equivalent Majors is an advantage.
- Fluency in English (Speaking, listening, writing, and reading) - working 100% English.
- At least 6 months experience in Customer service roles or any relevant roles
- Take the entrance examination and achieve a B2 or above.
BENEFITS -Personal package :
- Salary : Basic + Meal
- Total fixed amount 8,5 mil VND Incentive (up to 1,5 mil VND, depend on your performance KPIs)
- Voice allowance (1 mil VND if you handle inbound)
- Probation 2 months, full 100% salary
- 14AL, Social Insurance, 13th Pay, nightshift and OT allowance.
- Accident insurance 24/7.
- 14 days of leave/year.
- 13th Monthly Salary.
- Annual Health Checkup.
5 days/week, random off 2 days/week.
Shift: rotating shifts 24/7, 9 hours/shift (including 1.5 hours of rest).
*** Work Location: QTSC Building 1, CVPM Quang Trung, Tan Chanh Hiep Ward, District 12 - HCM
Quyền lợi
Bonus
Heathcare
Laptop
Thông tin khác
Ngày Đăng Tuyển
19/08/2022
Cấp Bậc
Mới Tốt Nghiệp
Ngành Nghề
Tư vấn
,
Dịch vụ khách hàng , Hàng không/Du lịch
Kỹ Năng
Customer Service Knowledge, Customer Experience, English,
Communication, Report Writing
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
Thông tin chung
- Ngày hết hạn: 18/09/2022
- Thu nhập: $400 - $450
