Job Detail
Offerd Salary (USD)
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Career Level Trưởng Phòng
Experience 3-5 Years
Gender Male/Female
Sector
Hà nội, Bắc Giang, Bắc Ninh
Industry
Dịch vụ khách hàng , Sản Xuất , Mua hàng/Chuỗi Cung Ứng
Job Description
Our client is a foreign-invested company, now looking for an Customer Service Manager (Manufacturing, English and Chinese, $2000, ID21176):
Customer Relationship & NPI: Lead early involvement in the NPI stage to ensure customer requirements are integrated into operational workflows.
Demand & Fulfillment: Monitor customer demand trends to ensure accurate forecasting and timely order fulfillment.
Inventory & Planning: Oversee outsource material planning, scheduling, and overall inventory management to optimize stock levels.
Financial Oversight: Manage supplier billing processes and ensure timely customer Accounts Receivable (AR) collection.
Operational Excellence: Ensure daily activities run smoothly by monitoring performance with a hands-on approach.
Risk & Issue Resolution: Proactively identify irregularities, resolve customer complaints, and implement robust preventive action plans.
Market Intelligence: Collect and analyze market data to provide actionable insights for business growth.
Collaboration: Act as a key liaison for cross-functional coordination, facilitating discussions to align team goals with organizational objectives.
Communication: Clearly articulate goals to team members and provide regular, high-level progress reports to senior leadership.
Requirement
Male/Female, 33-40 years old
Bachelor's degree in Business Management, International Trade, Supply Chain Management, or a related field.
3+ years in an operational or customer service-focused position., 5+ years in a management/leadership role.
Hands-on Leadership: A strong "on-the-ground" mentality with a focus on daily operational monitoring.
Problem Solving: Proven ability to identify, analyze, and resolve operational irregularities and prevent their recurrence.
Communication: Excellent verbal and written communication skills with the ability to influence stakeholders at all levels.
Language: Good at Chinese. English proficiency equivalent to TOEIC 780 or higher
Keywords
HRChannels Headhunter
Headhunter Vietnam
Viec lam tai Bac Ninh
Customer Service Manager (Manufacturing, English & Chinese)
Thông tin chung
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 20/06/2026
HRchannels Group với slogan "Giải pháp tốt, Con người tốt" đã trở thành tuyên bố sứ sứ mệnh của chúng tôi đối với Ứng viên cũng như Nhà tuyển dụng. Sứ mệnh đó cùng với lòng tin vững chắc của các doanh nghiệp đã giúp chúng tôi thành công trong suốt hơn 12 năm qua để mang dịch vụ Tuyển dụng chuyên nghiệp tới khách hàng, trong đó có cả doanh nghiệp lớn trong nước cũng như những doanh nghiệp trong Top Fortune 500 Global như : General Mortor, DKSH, DHL, BMW, 3M, Zamil, FPT, THmilk, Porsche Car;...
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