Head of AI

JOB DESCRIPTION
Head of AI
Product & Technology | 61E Đê La Thành, Hà Nội | Full-time
ABOUT TEENCARE AI
TeenCare AI is building an AI-powered Parenting Intelligence platform that helps parents better understand, guide, and support their teenagers. We're looking for a Head of AI to lead our AI function and build capabilities that directly impact our product, users, and business.
THE ROLE
As Head of AI, you'll own TeenCare's AI strategy, architecture, technical direction, and team - working closely with founders, Product, and Engineering to turn AI opportunities into scalable products.
Strategy & Leadership: define the AI roadmap, identify high-impact use cases across Product/Revenue/Operations, lead architecture, build and lead the AI engineering team.
Hands-on Engineering: write production code yourself, build/prototype LLM, GenAI & Agent systems, implement RAG pipelines, agentic workflows and evaluation systems, work directly with APIs, models, vector stores and cloud infra, run code reviews.
Product Development: partner with PMs and Engineers to ship AI into parenting recommendations, family diagnosis, personalization, mentor support, sales/call intelligence, lead scoring, customer support, and internal automation.
Evaluation & Quality: build measurable evaluation frameworks; monitor accuracy, hallucination, relevance, latency, safety, and cost; drive continuous improvement feedback loops.