Trang 4 - Việc làm customer service manager tại Hồ Chí Minh (74 việc)

- Work with Operations and Customer Service teams to streamline backend processes and design scalable solutions for digital customer support and servicing
- About the role: The Product Manager will drive the end-to-end development and growth of digital lending products

- Excellent time management skills, ability to juggle multiple tasks simultaneously, and work to tight deadlines, strong customer service orientation with high sense of urgency

- Responsible for the training and ensuring service management of store personnel, managing customer service feedback, and flexibly handling customer complaints to maintain brand image
- Proficient in English (4 skills), and Chinese is a priority (directly report to Chinese Manager)
Xem tất cả: Kkv tuyển dụng việc làm - Việc làm tại Hồ Chí Minh

- Experienced in marketing and customer service
- Being an advocate assisting Team Lead in maximizing Transaction Banking (TB) wallet shares from existing customers and assisting other RMs from a specialist perspective relating to TB solutions

- Oversees the service standards in all bars ensuring that they conform to the requisite standards and meet or exceed customer expectations
- The Bar Supervisor oversees the efficient and professional operation of the bar, ensuring high standards of service and cleanliness are maintained
Xem tất cả: Cosmo Rex Saigon tuyển dụng việc làm - Việc làm tại Hồ Chí Minh

- Implement strategies to increase customer engagement, retention, and loyalty through personalized messaging, rewards programs, and customer service excellence
- Work closely with the product management, merchandizer, and creative teams to ensure a compelling product assortment that meets customer needs and preferences

- Implement strategies to increase customer engagement, retention, and loyalty through personalized messaging, rewards programs, and customer service excellence
- Work closely with the product management, merchandizer, and creative teams to ensure a compelling product assortment that meets customer needs and preferences

- Work closely with operation and change management to develop operational processes, practice, handbook and FAQ for operation and customer service
- Develop and implement product launch plans from rollout to technical and non-technical service delivery teams

- In conjunction with Customer Service & Finance to monitor distributor's overdue, responsible for money collection

- improve CVR, ratings, FRT/FCR/CSAT in partnership with Customer Service, Production, and Logistics
- Customer data foundation: Build and maintain a structured customer database for tracking and growth programs

- Good interpersonal skills and good customer service skills / Kỹ năng giao tiếp và dịch vụ khách hàng tốt
- Perform any other assignments as directed by the Security Assistant/Manager / Thực hiện các nhiệm vụ khác theo chỉ dẫn của Phó/Trưởng bộ phận an ninh an toàn

- The ability to manage in a diverse environment with focus on client and customer services is essential to success in this role
- Good customer service skills, the ability to lead and manage a diverse group of people

- Coordinate with Customer Service Team and related Section Manager to handle clients' complaints/ claims
- Work closely with Customer Service Team to shape a best selling mode and deliver good offers to clients

- Provide clear and consistent reporting to the CEO on customer service, sales conversions, and team KPIs
- Minimum 1 year of experience in customer service - preferably with experience supporting or leading a small team

- Cross functional collaboration to drive the business process, proficiency and customer service
- build complete customers plan to drive the business in Marketplace platform

- Minimum 3 years' experience in supervisor/manager position in hospitality relating to food, food service, catering, fast food industry
- High sense of responsibility, customer service oriented, detailed, demanding for perfection, positive & quick in action

- Work with Operations and Customer Service teams to streamline backend processes and design scalable solutions for digital customer support and servicing
- About the role: The Product Manager will drive the end-to-end development and growth of digital lending products

- Continuously improve demand planning operations to optimize costs, inventory, and enhance customer service, meeting business needs and company development strategies
- Coordinate with the Supply Planning Team to balance and optimize inventory while maintaining the required service level
Mọi người cũng đã tìm kiếm
Chức danh: Customer Service Staff · nhân viên customer service · Customer Service Supervisor · Customer Service Executive · customer quality engineer
Địa điểm: Hà Nội · Hồ Chí Minh · Đà Nẵng · Cần Thơ · Hải Phòng · thêm ›
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