Việc làm customer service manager tại Hồ Chí Minh (77 việc)

- Have 1+ year experienced as Customer Service Team Lead position
- Accept and process special requests from customers as per SOPs

- Team Managers are responsible for schedule adherence and communication with customers on recovery issues, maintaining composure in critical situations, and communicating well with internal and external employees
- Manage CSRs, provide feedback & coaching to CSRs to improve service quality
Xem tất cả: Công ty TNHH iTechwx tuyển dụng việc làm

- Manage and supervise daily reception operations, ensuring professional service and a positive customer experience
- Directly welcome, guide, and assist patients, customers, and doctors throughout the consultation process

- Supervise and support the customer service team to ensure high performance and compliance with company standards
- Review and improve customer service processes to enhance efficiency and client satisfaction

- Bạn có background trong Customer Service / Order Processing / After-sales / Logistics và muốn bước lên vai trò quan trọng hơn trong vận hành?
- Tiếp nhận thông tin từ bộ phận Customer Service

- Customer Success Manager sẽ là người tiên phong trong việc chuyển đổi bộ phận chăm sóc từ phản ứng sang chủ động
- Là cầu nối giữa Customer, BA, Risk, Growth, Tech để thống nhất trải nghiệm

- Collecting and responding to feedback: Gathering and acting on customer reviews and feedback to improve services and products
- 1 Year experience in a similar role in Customer Service

- Support a brief response process, provide product insights, develop media plans, and collaborate with the industry manager on responding to briefs from agencies and customers
- You will be a performance-driven digital marketing professional, with experience in Search, Display/Video, Apps solutions and can deliver customer service
Xem tất cả: Google tuyển dụng việc làm - Tìm việc làm Account Manager

- You will lead a cross-functional team focused on delivering customer growth through digital campaigns, paid media, SEO/SEM, partnerships, app-based onboarding journeys, and digital lead funnels
- Develop and own the digital acquisition strategy to drive quality customer growth for both FE Credit and Ubank as part of the FE Bank transformation

- Responsible for pushing the sales and Customer Service team to achieve sales goal
- Be responsible for calculating and checking bonus and commission for sales and customer service department

- 5-8 năm vận hành Managed Service/After‐Sales

- Ensure customer satisfaction by collaborating with operations and customer service teams
- Identify new business opportunities and expand the customer base

- Building and promoting, long-lasting customer relationships by partnering with them and understanding their needs
- Coordinates with product teams, sales offices, and customer, to maximize product needs, regional allocations, shipping status, and demand fulfillment

- Passion for sales and providing excellent customer service, with ability to deal with people of all levels in complex and difficult situations
- Be multi-skilled to handle all kinds of transactions and services in the bank

- At least 3 years of experience in digital Learning & Development for Sales and Customer Service
- Following and support line manager to implement coaching for staffs after training

- Ensure high levels of customer satisfaction through excellent sales service, following company standards and leading by example
- Sales service & Operations:

- Organize product training, launch readiness sessions, and toolkits for Sales, Distributor Support, Customer Service, and Marketing teams to ensure seamless rollout
Xem tất cả: Việc làm tại Hồ Chí Minh - Tìm việc làm Marketing Manager

- Coordinate with other departments (Supply Chain, Warehouse, Product, Customer Service, etc
- Analyze market trends, competitors, and customer behaviors to inform product assortment, pricing, and promotional strategies

- Source new products based on market trends and customer needs
- Handle customer inquiries and complaints related to import-export procedures and product quality

- Quản lý Dịch vụ Khách hàng /Customer Service Management
Mọi người cũng đã tìm kiếm
Chức danh: Customer Service Staff · nhân viên customer service · Customer Service Supervisor · Customer Service Executive · customer services manager
Địa điểm: Hà Nội · Hồ Chí Minh · Đà Nẵng · Cần Thơ · Hải Phòng · thêm ›
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