Trang 7 - Việc làm customer service manager (136 việc)

- Implement strategies to increase customer engagement, retention, and loyalty through personalized messaging, rewards programs, and customer service excellence
- Work closely with the product management, merchandizer, and creative teams to ensure a compelling product assortment that meets customer needs and preferences

- Produce monthly training reports for your Manager and the General Manager
- Contributes towards regional activities as directed by Regional Director of Human Resources / General Manager

- Work closely with cross-functional teams, including Operations, Customer Service, and Finance, to ensure seamless service delivery
- This role will further influence the safety, service, and solutions offerings within Visy Global Logistics to affect customer retention

- Work closely with operation and change management to develop operational processes, practice, handbook and FAQ for operation and customer service
- Develop and implement product launch plans from rollout to technical and non-technical service delivery teams

- In conjunction with Customer Service & Finance to monitor distributor's overdue, responsible for money collection

- improve CVR, ratings, FRT/FCR/CSAT in partnership with Customer Service, Production, and Logistics
- Customer data foundation: Build and maintain a structured customer database for tracking and growth programs

- Good interpersonal skills and good customer service skills / Kỹ năng giao tiếp và dịch vụ khách hàng tốt
- Perform any other assignments as directed by the Security Assistant/Manager / Thực hiện các nhiệm vụ khác theo chỉ dẫn của Phó/Trưởng bộ phận an ninh an toàn

- Review and prepare workflows, staffing requirements, space allocations, equipment layouts, and action plans that meet company standards for productivity, quality, and customer service
- Local Contract manager for all 3rd party logistics services covering the provisions of transport, including invoice approval

- The ability to manage in a diverse environment with focus on client and customer services is essential to success in this role
- Good customer service skills, the ability to lead and manage a diverse group of people

- Responsible for monitoring online orders to achieve online Sales target, delegate job to staff to monitor, confirm orders and customer service for better sales approach
- To train staff about process, flow, order monitoring, customer service, etc

- Coordinate with Customer Service Team and related Section Manager to handle clients' complaints/ claims
- Work closely with Customer Service Team to shape a best selling mode and deliver good offers to clients

- Provide clear and consistent reporting to the CEO on customer service, sales conversions, and team KPIs
- Minimum 1 year of experience in customer service - preferably with experience supporting or leading a small team

- Cross functional collaboration to drive the business process, proficiency and customer service
- build complete customers plan to drive the business in Marketplace platform
Xem tất cả: Việc làm tại Hồ Chí Minh - Tìm việc làm Account Manager

- Job SummaryThe After-Sales & Warranty Manager is responsible for managing and optimizing all after-sales and warranty operations, ensuring customer satisfaction and product reliability
- This role leads the service team to provide high-quality support, handle claims efficiently, and enhance brand reputation through excellent customer experience.2

- Job SummaryThe After-Sales & Warranty Manager is responsible for managing and optimizing all after-sales and warranty operations, ensuring customer satisfaction and product reliability
- This role leads the service team to provide high-quality support, handle claims efficiently, and enhance brand reputation through excellent customer experience.2
Xem tất cả: Việc làm tại Hà Nội

- Customer service Behavioral / Leadership Skill (Competencies required for role)
- Build relationship with customers, explore the needs and anticipate new opportunities
Xem tất cả: Việc làm tại Đà Nẵng

- Minimum 3 years' experience in supervisor/manager position in hospitality relating to food, food service, catering, fast food industry
- High sense of responsibility, customer service oriented, detailed, demanding for perfection, positive & quick in action

- Continuously improve demand planning operations to optimize costs, inventory, and enhance customer service, meeting business needs and company development strategies
- Coordinate with the Supply Planning Team to balance and optimize inventory while maintaining the required service level

- Cooperate with Customer Service to track market feedback and continually improve offerings
- Conduct market research to identify customer needs, product trends, and competitive offerings

- Work with Operations and Customer Service teams to streamline backend processes and design scalable solutions for digital customer support and servicing
- About the role: The Product Manager will drive the end-to-end development and growth of digital lending products
Mọi người cũng đã tìm kiếm
Chức danh: Customer Service Staff · Customer Service Supervisor · Customer Service Executive · nhân viên customer service · customer services manager
Địa điểm: Hà Nội · Hồ Chí Minh · Đà Nẵng · Cần Thơ · Hải Phòng · thêm ›
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