Trang 8 - Việc làm customer service (907 việc)

- Tiếng Anh giao tiếp tốt.
- Ưu tiên có kinh nghiệm Chăm sóc khách hàng hoặc vị trí tương đương.

- Tư vấn bán hàng thông qua trả lời bình luận, inbox khách hàng trên các kênh social:Fanpage, Zalo, Instagram.
- Trình độ học vấn:Chuyên ngành:Xã hội, truyền thông, ngôn ngữ, hoặc các ngành liền quan.
Xem tất cả: CÔNG TY TNHH XNK ISOKOMA tuyển dụng việc làm

- Provide accurate and satisfactory answers to customer queries/ concerns via phone, email, webchat, LinkedIn, [protected info] other social media interactions within service level agreement
- Follow communication "scripts" when handling different topics, understand and strive to meet or exceed call center metrics while providing excellent consistent customer service

- Execute customer service requirements from Bookings, Cargo movement to Data, Transmission, Documentation, and Invoicing
- Cooperate with customers, warehouses, agents and shipping lines, other partners to handle the shipments

- Ứng viên biết Tiếng Trung là 1 lợi thế.
- BHXH theo quy định của Pháp luật hiện hành (Công ty đóng 32%) và các chế độ phúc lợi khác theo quy định.

- We are looking for a proactive and detail-oriented Customer Service Executive (Sea Export) to join our growing team
- Check and propose suitable sailing schedules based on customer inquiries

- We are seeking a highly motivated and experienced Customer Service Team Leader to lead our English-Speaking customer service team serving the US market (financial service - debt settlement)
- citizen and native English speaker with proven hands-on experience in customer service and team supervision

- Team Managers are responsible for schedule adherence and communication with customers on recovery issues, maintaining composure in critical situations, and communicating well with internal and external employees
- Manage CSRs, provide feedback & coaching to CSRs to improve service quality
Xem tất cả: Công ty TNHH iTechwx tuyển dụng việc làm

- At least 03 years of experience in Customer Service Position or similar
- Receive information from customers (PO, spec, packaging, testing requirement)

- Manage and supervise daily reception operations, ensuring professional service and a positive customer experience
- Directly welcome, guide, and assist patients, customers, and doctors throughout the consultation process

- Prior experience in customer service, sales, or online chat support is preferred
- Respond to customer messages through website chat, email, or social media
Xem tất cả: CÔNG TY TNHH GEW VIỆT NAM tuyển dụng việc làm

- Từ 2 năm kinh nghiệm Customer Service ở các công ty forwarder

- Complete daily customer service activity within respective customer servicing cluster, including standard operating procedure (SOP), shipment reports, system operation, customer requirements
- Work closely with terminal handling team/ nominated agent/local service suppliers to ensure cargo operation and dispatch of airfreight in accordance with relevant parties

- Liaise with "Customer Technical Services" for product knowledge and application upgrade for correct order interpretation and customer advice
- Responsible for delivering world class customer service to our customer base

- Answer customer inquiries on Alibaba and via email
- Help customers with questions about products, orders, shipping, etc

- Support and handle all customer requirements (pick-up and delivery arrangements, free time, closing time, SI cut-off, customs clearance, cargo insurance, etc
- Ensure all charges and related documents are collected from customers, overseas partners, and local agents

- Work closely with customers, carriers, customs brokers, and internal teams to ensure timely cargo movement and documentation accuracy
- Track shipments and provide status updates to customers and internal stakeholders

- Maximum communication to customer and commitment of conflict solving, customer service is creating value added to company's brands and images
- Providing services to customers before, during and after purchases

- Experience in customer service team management is an advantage
- Follow up customers' enquiries on parcel status via email and groups in different communication apps

- Respond clearly, promptly, tactfully to customers' inquiries regarding the status of their accounts
- Prepare basic documents in response to orders received from sales personnel or from established customers
Mọi người cũng đã tìm kiếm
Chức danh: Customer Service Staff · nhân viên customer service · Customer Service Supervisor · Customer Service Executive · customer services manager
Địa điểm: Hà Nội · Hồ Chí Minh · Đà Nẵng · Cần Thơ · Hải Phòng · thêm ›
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