Trang 7 - Tìm việc làm nhân viên customer service (3.341 việc)

- Quản lý thông tin hội viên trên hệ thống, theo dõi gia hạn/thanh toán và xử lý các vấn đề, khiếu nại (báo cáo quản lý)
- Phối hợp với các bộ phận, hỗ trợ hoạt động lớp tập và huấn luyện viên

- Ensure every shipment is booked, planned, executed and reported on time, meeting all KPIs and keeping the customer fully informed
- Send shipment and truck/seal details to the customer and supervise cargo loading

- Issue Debit Notes to customers/agents and arrange payments to carriers, airlines, and service providers promptly
- Have good knowledge of service offerings to provide the best support to customers

- We are looking for a detail-oriented and proactive Customer Service Executive to oversee daily logistics operations, ensuring smooth freight forwarding processes while handling administrative tasks

- Direct Hotline counseling/receiving calls, emails, messages (email, chat, voice) from customers to answer questions, support to resolve customer complaints about products and services on the e-commerce platform
- Cung cấp thiết bị làm việc cho nhân viên

- Nhân viên toàn thời gian
- Ưu tiên ứng viên có kinh nghiệm CSKH, Call Center hoặc các vị trí dịch vụ khách hàng

- Minimum of 3-year experience in call center/contact center/customer service
- Nhân viên toàn thời gian

- Tốt nghiệp Cao đẳng/Đại học các ngành Marketing, Kinh doanh, Thương mại hoặc lĩnh vực liên quan.
- Các chế độ hỗ trợ khác theo chính sách Công ty:BHYT, BHXH, ngày lễ Tết, sinh nhật, ốm đau, hiếu hỷ, lương tháng 13, .

- We are looking for a Team Lead -Customer Service & Pricing with strong experience in handling export/import shipments, excellent communication skills, and a detail-oriented mindset
- Lead the Operations &Customer Service team

- Eusu Logistics is a global SCM service partner that supports the business growth of customers
- With about 800 logistics professionals around the world, Eusu Logistics aims at becoming the best reliable global SCM service provider with responsibilities of growing together with our valuable customers

- Interface/ Co-ordinate with customers, sales and technician to provide the services meets customer's needs
- Liaise with customers/ technician on sample submission, Classify the samples + application form, confirm test parameters, prepare the necessary documents and pass to lab technician for testing

- Process transactions for customers including but not limited to cashier, deposits, withdrawals, remittance, card/loan payments, opening and closing of accounts/card, e-banking service
- Identify customer needs, provide information on new products and services to capitalize on the business referral opportunities

- Customer relationship (external & internal), work with customers and vendors to provide the best service and handle shipments smoothly
- Co-operate daily with Shipping Line to reserve space with correct routing, service, contract as per SOP

- As a leading logistics solutions provider, Sky Global Logistics Services provides premier end-to-end logistics services customized to our clients' requirements
- Headquartered in Singapore, Sky Global Logistics Services provides 24/7 worldwide delivery services, such as On-Board Carrier (OBC), Next Flight Out (NFO), Air Chartered Services, and Customs Clearance Services

- Execute customer service requirements from Bookings, Cargo movement to Data, Transmission, Documentation, and Invoicing
- Cooperate with customers, warehouses, agents and shipping lines, other partners to handle the shipments

- Handling of customer enquiries and requests professionally to maximize customers' satisfaction
- Receiving booking information, verifying and creating booking in system, Updating & Sending Booking Acknowledge to customer within timeframe

- To support the development and communication of customer service standards and policies to the team and customers on a daily basis
- Ensure that customer service activities are well-rated by customers and monitored by the management team, linked to individual KPIs set by the customer service supervisor
Xem tất cả: CÔNG TY TNHH KNAUF VIỆT NAM tuyển dụng việc làm

- Ưu tiên ứng viên có kinh nghiệm trong lĩnh vực sản xuất, vật liệu xây dựng, nội thất hoặc ngành hàng kỹ thuật
Xem tất cả: Việc làm Hoa Sen Home tuyển dụng việc làm

- Tham gia đầy đủ BHXH, BHYT, BHTN theo quy định.
- Thu nhập lên đến 23.200.000 VNĐ/tháng.
Xem tất cả: Tìm việc làm TIẾNG NHẬT

- Ensure customer service effectiveness in maintaining communication with vendors, shippers, customers, carriers and overseas agents
- Be the primary point of contact for the Customers and internal FLS offices
Mọi người cũng đã tìm kiếm
Chức danh: customer service supervisor · nhân viên customer service · customer service executive · customer services manager · customer service staff
Địa điểm: Hà Nội · Hồ Chí Minh · Đà Nẵng · Cần Thơ · Hải Phòng · thêm ›
Nếu gặp bất cứ vấn đề gì cần hỗ trợ, hãy gọi tới HOTLINE hoặc gửi thư về địa chỉ email bên dưới để được hỗ trợ.
Giải thưởng của chúng tôi
Giải đồng
Chương trình Make in Viet-Nam 2023
Top 3
Nền tảng số tiêu biểu của Bộ TT&TT 2022
Top 10
Dự án xuất sắc nhất Viet-Solutions 2020 - Chương trình Chuyển đổi số Quốc gia của Bộ TT&TT


