Việc làm customer services manager tại Hồ Chí Minh (18 việc)

- Responsible for the generation of order income and revenue from new and existing large and medium customers mainly through customer visits or industry events
- Responsible for region/ area, portfolio or a cluster of customers defined in the sales plan:

- Team Managers are responsible for schedule adherence and communication with customers on recovery issues, maintaining composure in critical situations, and communicating well with internal and external employees
- At least 2 years of experience in the same role or Assistant Operations Manager or a Supervisor role in the BPO, Contact center industry
Xem tất cả: Công ty TNHH iTechwx tuyển dụng việc làm

- Customer Success Manager sẽ là người tiên phong trong việc chuyển đổi bộ phận chăm sóc từ phản ứng sang chủ động
- Là cầu nối giữa Customer, BA, Risk, Growth, Tech để thống nhất trải nghiệm

- Manage and supervise daily reception operations, ensuring professional service and a positive customer experience
- Directly welcome, guide, and assist patients, customers, and doctors throughout the consultation process

- Bạn có background trong Customer Service / Order Processing / After-sales / Logistics và muốn bước lên vai trò quan trọng hơn trong vận hành?
- Chúng tôi đang tìm Customer Operations Coordinator, người sẽ trở thành "cầu nối" giữa khách hàng và các bộ phận nội bộ

- Supervise and support the customer service team to ensure high performance and compliance with company standards
- Handle complex customer issues and escalations professionally and promptly

- Collecting and responding to feedback: Gathering and acting on customer reviews and feedback to improve services and products
- Respond to inquiries: Handling customer inquiries through various communication channels like live chat, email, phone, and social media, regarding products and orders

- Take over conducting services and activities for passengers such as handling their baggage on Vietjet's departure and/or arrival flights (*departure/ arrival flights) at the airport
- of luggage and goods to the Passenger Services Supervisor

- Support a brief response process, provide product insights, develop media plans, and collaborate with the industry manager on responding to briefs from agencies and customers
- Be the product expert guiding customers and agencies on key Google products and solutions which can support customer's business and marketing objectives
Xem tất cả: Google tuyển dụng việc làm - Tìm việc làm Account Manager

- Accept and process special requests from customers as per SOPs
- Have 1+ year experienced as Customer Service Team Lead position

- You will lead a cross-functional team focused on delivering customer growth through digital campaigns, paid media, SEO/SEM, partnerships, app-based onboarding journeys, and digital lead funnels
- Develop and own the digital acquisition strategy to drive quality customer growth for both FE Credit and Ubank as part of the FE Bank transformation

- Handle customers' complaints related to import and export procedures, product quality, etc
- Synthesize, analyze, and evaluate customers and market needs to come up with appropriate

- Deliver responsive services to internal departments, suppliers, and customers
- Promote a customer-centric mindset across logistics teams

- Reporting to Country Manager, the incumbent will be responsible for overall daily operation of all assigned stores, ensuring excellent customer services are provided and the sales target are met
- Recruit, manage, train, develop and coach all staff, ensure that they are well-versed of product and that excellent customers services are provided

- Summarize and communicate Customer feedback in regard to products and services
- Responsible for the development of market/customer specific training/sales tools, required assortments and services in the individual markets

- Manage and monitor outstanding customer services for the school clients
- All the admissions procedures need to be in line with EMASI admissions policy and deliver effective admissions practice with outstanding customer care

- The ability to manage in a diverse environment with focus on client and customer services is essential to success in this role
- Good customer service skills, the ability to lead and manage a diverse group of people

- Cross functional collaboration to drive the business result, proficiency and consumer/customer services
- E-Planning Manager is responsible for building and managing E-commerce plan for the whole year and execute it accordingly to achieve sales target
Mọi người cũng đã tìm kiếm
Chức danh: customer services manager · customer quality engineer · Customer Service Staff · nhân viên customer service · Customer Service Supervisor
Địa điểm: Hà Nội · Hồ Chí Minh · Đà Nẵng · Cần Thơ · Hải Phòng · thêm ›
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